Key responsibilities include: : Be the point of contact for both internal and external clients' data needs: o Manage communications with stakeholders, and; o Collaborate with stakeholders in defining priorities, scope and approaches for analytics deliverables. : Develop a deep understanding of all areas of business, and provide proactive analytical insights into those areas, driving data-driven innovation. : Help establish a strategic vision for analytics offerings, both in terms of tools and technology, and in terms of techniques, process and engagement. : Integrate into a culture of high quality output and exceptional customer service: o Effectively communicate with stakeholders (both internal and external) at all levels, and; o Ensure that work gets done well and on time, respond effectively to unexpected obstacles and reallocate resources as necessary. Requirements : 5+ years of database design or database administration. : At least 2 years of analytics and BI experience. : Expert SQL skills. : Experience with a variety of Microsoft Reporting and BI tools (SSRS, Power BI, etc.) : Proven track record of using data to generate insight and drive business results and customer success. : Strong written and verbal communication skills. : Experience working in a fast-paced, constantly evolving environment. o A successful candidate must be comfortable embracing ambiguity and juggling a portfolio of complex and urgent projects. : Experience with pharmaceutical and/or healthcare industry a plus.

Presales Solutions Engineer Collaboration &Network

Seeking a Presales Solutions Engineer who is an expert in Collaboration and Networking technologies and possesses the necessary skills to provide presales support to clients. Qualified candidates will have experience translating client business needs into technology specifications and serve as an authority for multiple technologies and their deployment in a hybrid consumption model (i.e. : on premise, managed and hosted environments). This individual will gather requirements, and design solutions while working directly with the sales team to help position cloud and on-premises offerings within customer organizations. Qualified candidates will serve as a technical authority for supported technologies and will have experience translating client business needs into technology specifications. This is a client-facing position. This position reports to the Director, Pre-Sales Engineering. : Partner with Account Managers to support account planning sessions and build lasting customer relationships. : Own the technical sales process and deliverables from opportunity identification through closing. : Create and deliver customer-facing presentations covering products and solutions. : Gather and use customer requirements to develop cloud and on-premises solutions, including high-level designs, bills of materials, and professional services scopes against industry recognized best practices. : Conduct proof of concepts and demonstrations for products and offerings. : Provide hand off from presales to delivery for hosted and on-premises solutions. : Maintain deep technical knowledge across multiple technology domains and applications. : Develop and maintain relationships with peers at partner organizations. : Consistently achieve high levels of customer satisfaction. : Keep technical, communications, and business skills current with an emphasis on understanding emerging technologies and their impact on customers and their business. : Architect and design experience with Cisco Networking and Collaboration products including Routers, Switches, Communications Manager, Unity Connections, Contact Center Express, Jabber and Video. : Serve as the technical lead to support execution of presales assessments (workshop based) to develop and recommend compelling solutions. : Develop the technical and pricing proposals to supply this service solution and validate delivery service meets customer expectations. SKILLS NEEDED: ? 5 or more years of experience providing presales support or designing technology solutions for voice and/or collaboration solutions and leading hardware vendors required ? 5 years of experience in IT environment networking either in Voice, Security, Core or some combination; Voice specialization preferred ? Strong working knowledge of Cisco cross platforms ? Previous experience developing project scopes, level of effort and cost estimates ? Experience developing Bill of Materials (BOM) without significant oversight ? Strong working knowledge of Cisco Networking and Collaboration solutions, including: o Routers o Switches o Communications Manager o Unity Connection o Contact Center Express o WebEx and Spark ? Strong understanding of enterprise architectures ? CCNP R&S and CCNP-Collaboration or equivalent experience ? 5 - 7 years' experience in a client-facing environment ? Ability to thrive in sales driven, pay for performance environment ? Strong communication skills both written and verbal, including the ability to present to both technical and non-technical audiences ? High Degree of situational awareness and customer service skills ? A self-starter and fast learner ? High degree of organization and attention to detail ? Ability to work well both in teams and independently ? Ability to develop and execute multiple priorities and approaches to meet internal and external objectives ? This position will be a customer-facing position requiring a candidate with the technical skills and integrity to work with the Customer and Sales Team to design solutions to meet and exceed customer expectations. ? We are looking for candidates who consider themselves (and are considered by others) a "people person" and a team player

Systems Engineer - Network/UC

Seeking a Network/UC Engineer who is technically skilled in network design, data center best practices, and SIP/VoIP. The Network/UC Engineer will work with internal engineering, product management, and customers to assist with product offering, design, implementation, and support. This position will be active in the creation of detailed, well-written processes and documentation. This position serves as a technical escalation for network and UC related technologies while translating client business needs into technology specifications. This individual will work with the Architecture team on design, implementation and transition of technologies through an established framework and work with Operations through operational readiness. Skills Required : MUST love to learn new technology and have the desire to thrive in a growing organization! : 5+ years of experience in Telephony and/or Data network design : 3-5 years of experience serving as network engineer : Telecommunications and IP networking background, preferably in troubleshooting and technical support : Preferred experience with SD-WAN and hybrid cloud environments. : Preferred experience with Cisco UC applications and third-party bolt-on applications : Must have the ability to produce technical solutions to complex problems. : Must have excellent written and documentation skills. : Must have excellent communication and presentation skills : Expert knowledge of networking systems: routing, switching, IP addressing, and firewalls : Extensive experience working with SIP, RTP, SCCP : Good understanding of carrier networks : Good understanding of networking with cloud and hybrid cloud environments. : Working knowledge of legacy (wireline/wireless) telephony systems : Current working knowledge on Cisco NX-OS, IOS, and IOS-XE, ASA. : Good understanding and extensive experience working with MPLS, VPLS and VPN networks : Attention to detail and project management : Willingness and ability to be flexible regarding assignments Responsibilities : Complete project work on schedule and conform to standard project methodology. : Consistently achieve high levels of customer satisfaction. : Maintain current technical, communications, and business skills with an emphasis on understanding emerging technologies and their impact on customers and their business. : Develop fit for purpose and fit for use test plans and acceptance criteria for VOIP and SIP interoperability with carriers and customers. : Provides updates and status to project managers and manager as needed for complex and strategic projects. : Develop, test and update disaster recovery plans and operating procedures : Assist in the planning and management of all aspects of Network and Telephony hosted services. : Responsible for the ongoing maintenance of voice and network hosted services systems. : Work directly with customers to assess implementation requirements and/or support issues. : Mentor new team members and create internal training material : Provide technical leadership to customer service and NOC technicians : The candidate must have the technical skills and integrity to meet and exceed customer expectations.

PC Tech

o Trouble shoot basic PC/Server issues o Swap hardware to resolve PC/Server issues o Test misc. Hardware and report findings o Work in warehouse environment o Mechanically inclined (will be using tools to strip kiosk and repair hardware) o Label boxes and organize removed kiosk parts, PC's, Servers into boxes o Build and label skids of like parts o Organize stripped kiosk onto skids to be sent out for recycle o Document serial numbers and model numbers of all equipment o Wrap and band completed skids

QA Automation Analyst

We are seeking a QA Automation Analyst to join a team in St. Louis, MO. This role will create manual and automation scripts to manage testing activities and ensure the quality of our products. This role requires knowledge and experience in testing web based/client-server applications with strong interpersonal and communication skills. The well-qualified candidate must have Web and Windows Services experience and be comfortable working with business owner, scrum master, business analyst and developers. Job Responsibilities : Test web based/client-server applications. : Design, code, test, implement, maintain, and support automated tests in a continuous delivery environment. : Guide business analyst and developers in converting acceptance criteria into automated tests. : Create and execute test plan, design and develop test cases. : Identify, track, and drive to resolution software issues and defects. : Advocate for quality on an agile software development team. Job Requirements : A minimum of 5 years of software development quality assurance experience : Experience with QA automation tools required (Soap UI and Selenium experience is a plus) : Web Services and Windows Services testing experience : SQL knowledge : Acceptance Test Driven Development (ATDD) experience is a plus : Agile software development team experience : Strong communication skills

Sr. Application Developer

Responsibilities: The Application Developer role will be responsible for the development activities of external web applications and systems to help client enhance its web presence and user engagement. Key responsibilities include: : Work closely with the Marketing Activations, E-Business, and IT teams to develop and ensure functionality, quality, security, stability, and maintenance of external sites and web (data )services : Consult closely with PM, technical analysts, and subject matter experts related to projects and tasks : Design and development of web based solutions including enterprise CMS and web service based solutions : Ensure the process for software development and application lifecycle management are followed : Enhance existing website by analyzing business objectives, identifying areas of improvement, and preparing an action plan : Design and optimize web applications for mobile experiences utilizing responsive and adaptive techniques : Utilize established development tools, guidelines and conventions including but not limited to: SQL Server Management Studio, Visual Studio, IIS Management Console, and common bowser developer tools : Ensure code consistency and quality with development standards and guidelines : Consult colleagues concerning monitoring, configuration, maintenance, and performance of systems : Ensure developments are properly tracked and managed within source control : Maintain and increase unit test code coverage : Accountable for peer code reviews: evaluating maintainability, performance, security, and standards compliance QUALIFICATION, EDUCATION AND EXPERIENCE: : 5+ years of Web Development experience with at least 4 years of dedicated hands on experience using ecommerce based systems and supporting provider services. : At least 2+ years building Service Oriented architecture using standard web services (i.e. JSON/REST, SOAP, ext.) : Proficient with the following frameworks and technologies: ASP.NET MVC, SQL, Entity Framework, LINQ, .NET Web API, Razor, HTML, CSS, JavaScript, JQuery, and C#. : Strong understanding of design patterns and principles such as the SOLID principles. : Strong understanding of Object Oriented Programming (OOP) Concepts (must). : Ability to document code in compliance with established standards and practices : Ability to translate customer business requirements and specifications into code solutions along with the ability to develop and manage hour based estimates : Ability to debug errors efficiently and effectively : Strong analytical and problem solving skills : Experience utilizing various source control platform such as TFS/VSO, Git, or SVN. : Ability to operate effectively in ambiguous situations : Understanding of PII compliance and protection of personal data : Ability to learn quickly, manage work independently, and is a team player : Strong verbal and written communication skills : Proficient in IIS 7+ Management (Sites, Application Pools, etc.) : Must have a minimum of a Bachelor's Degree in Computer Science, MIS, Engineering or equivalent technical experience in an IT environment : Strong ability to design and interpret relational database designs : Understanding of SEO best practices Plus: : Experience with Responsive design techniques and frameworks (Bootstrap) : Angular JS, Node JS, Knockout JS, and React JS : High level of interest in user experience and design : Microsoft Certified Solutions Developer certification : Sitecore platform experience and certification : InsiteCommerce 4.3 web platform.

Information Management Admin

Position Overview Provide application administration and support for the Information Management Analytical Service responsible for data integration, data warehouse and business intelligence (including enterprise reporting, predictive analytics, data mining and self service solutions). Work with various teams to provide application administration, job scheduling/execution and code deployment support. Responsibilities :Provide administrative support for the application tool set required to code, test and troubleshoot applications for new development and on-going support. Duties include application administration, job scheduling/execution and code deployment. :Participate in a 24/7 on-call rotation responsible for enterprise job scheduler activities, which often includes assisting various teams with troubleshooting code, connection and data integrity issues. :Follow documented ITIL processes to complete incidents, requests and other tasks utilizing a service management system. :Create and/or update technical documentation related to team activities as needed. :Installation, upgrade and configuration of application tool set. :Maintain regular and predictable attendance. :Perform other duties as assigned Requirements :3 years work in IT :Experience with Enterprise Scheduling tools (Tidal, Autosys, etc.) :Experience with ETL tools (Informatica, Talend, Pentaho, SSIS) :Experience with SQL :Ability to collaborate effectively in a team environment :Ability to be flexible when needed, take initiative and demonstrate accountability :Ability to work creatively and analytically in a problem-solving environment :Excellent oral and written communication skills :Bachelor's degree or equivalent experience Technical Requirements :Tidal Enterprise Scheduler :Informatica PowerCenter or other ETL solution :Tableau :Oracle :SQL Server :Vertica :Windows :Linux/Unix


We are a small but growing CPA firm in Chesterfield. We need a senior or supervisor-level accountant/CPA to help us maintain our high level of client service. CPA-Senior/Supervisor Accountant Job Duties: Prepare/review individual, partnership and corporation income tax returns Prepare/review payroll tax returns Perform/review compiled and reviewed financial statements Handle IRS notices Assist our clients who use Quickbooks in performing bookkeeping functions Research technical issues using online tools CPA-Senior/Supervisor Accountant Qualifications: CPA, or working toward CPA Requires excellent verbal and written communication skills Experience preparing and reviewing individual, partnership and corporation income tax returns Experience using Quickbooks general ledger accounting program Must be able to manage multiple clients and tasks and set priorities Ability to identify and prepare adjusting journal entries Experience with Microsoft Office and Ultra Tax Proficiency working with personal computers Previous CPA firm experience is required.

Programmer Analyst

The Programmer/Analyst role is to define, develop, test, analyze, and maintain new software applications in support of the achievement of business requirements. This includes writing, coding, testing, and analyzing software programs and applications. The Programmer/Analyst will also research, design, document, and modify software specifications throughout the SDLC lifecycle. This individual will also provide mentoring, support and guidance to the Programmer/Analyst's role. ESSENTIAL FUNCTIONS: : Collaborate with developers, programmers, and designers in conceptualizing and development of new software programs and applications. : Analyze and assess existing business systems and procedures. : Assist in the definition, development, and documentation of software's business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments. : Assist in defining software development project plans, including scoping, scheduling, and implementation. : Research, identify, analyze, and fulfill requirements of all internal and external program users. : Conduct research on emerging application development software products, languages, and standards in support of procurement and development efforts. : Recommend, schedule, and perform software improvements and upgrades. : Administer critical analysis of test results and deliver solutions to problem areas. : Ensure that all software development achieves and maintains 21 CFR Part 11 compliance. : Manage and/or provide guidance to junior team members. KNOWLEDGE: : Excellent understanding of coding methods and best practices. : Prior experience interviewing end-users for insight on functionality, interface, problems, and/or usability issues. : Hands-on experience developing test cases and test plans. : Knowledge of applicable data privacy practices and laws. : Ability to conduct research into software-related issues and products. : Ability to effectively prioritize and execute tasks in a high-pressure environment. : Ability to work both independently and in a team-oriented, collaborative environment. ATTRIBUTES: : Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences. : Oral Expression-The ability to communicate information and ideas in speaking so others will understand. : Written Comprehension-The ability to read and understand information and ideas presented in writing. : Written Expression-The ability to communicate information and ideas in writing so others will understand. : Problem Sensitivity-The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. : Speech Recognition-The ability to identify and understand the speech of another person. : Deductive Reasoning-The ability to apply general rules to specific problems to produce answers that make sense. : Speech Clarity-The ability to speak clearly so others can understand you. : Inductive Reasoning-The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). : Information Ordering-The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). EXPERIENCE AND EDUCATION: : Minimum of 3 years of work experience in an ASP.Net and Microsoft SQL environment is required. : Software development experience in an MVC/Entity Framework environment is strongly desired. : Relevant experience in Pharmaceutical Testing/Manufacturing or in Process Manufacturing is strongly desired. : 3-5 years of equivalent work experience and a Bachelor's degree in a computer or information science-related field is strongly preferred.

Jr. EDI Integration Analyst

GENERAL DESCRIPTION: The Integrations Systems Analyst-EDI/BizTalk is the technical consultant for our trading partners and is involved with deploying systems using the traditional EDI standards and XML-based Web implementations. This position also leads the gathering of business/technical needs and assists with the documentation and implementation of electronic data interchange systems between companies. This role provides direction and options on technical solutions; collaborates with technology professionals to determine if solutions currently exist (internally or externally) or whether new solutions are feasible; and assists in enterprise analysis to understand dependencies and downstream impacts. TASKS, DUTIES, FUNCTIONS: 1. Builds relationships with business partners and development teams and provides functional leadership and business user perspective to development team members. 2. Responsible for requirements analysis, including requirement elicitation, analysis and recording those requirements in various forms including user stories and use cases. Creates and maintains documentation and standards. 3. Analyzes existing needs, prepares and presents technical analysis, and collaborates with business and development teams to implement high value features and solutions. 4. Applies expertise in technical analysis and requirements gathering to make impact on client's US projects. Assists in driving the development and improvement of EDI solutions within the organization. 5. Works on key business initiatives in both Agile and Waterfall software development environments. 6. Develops expert-level functional and technical knowledge in relevant applications. 7. Effectively facilitates and leads meetings. Motivates, influences, and gains commitment at all levels within organization. 8. Maintains confidentiality of sensitive information brings diplomacy to difficult situations. 9. Other related duties as assigned. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS: 1. Thoughtful, precise, clear and accurate written and oral communication skills. 2. Must possess sufficient manual dexterity to skillfully operate a computer and other standard office equipment, such as personal computer, multi-purpose copier and telephone. 3. Must work independently with minimal direction and exhibit own initiative. QUALIFICATIONS: 1. EDUCATION: Undergraduate degree required, ideally in engineering, business, and / or computer science. 2. EXPERIENCE: 1-2+ years working as a Technical/System Analyst or developer, including having led requirements identification and prioritization efforts for large scale business and technology projects and process and data modeling. 1+ years of experience working in organizations manufacturing and packaged goods delivery, preferred. 1+ years working with custom software development and system integration projects. Experience with both Agile/SCRUM frameworks and Waterfall methodology required. Intermediate experience with SQL is required. Experience with JIRA is a plus. 3. KNOWLEDGE/SKILLS: Strong research, analytical, planning and organizational skills. Independent work methods and exceptional attention to detail. Service oriented with strong relationship building and change management skills. Commitment to exceeding expectations and driving organizational excellence. Advanced Excel, PowerPoint and Visio skills are required.

Software Engineer

We're looking for a professional who wants to make a difference in the way software development is done. Someone who sees things differently, who isn't afraid to go against convention and who knows that IT doesn't have to be done the way IT's always been done. Someone with a passion for coding, and a desire to teach others a different way. A DAY IN THE LIFE OF A SOFTWARE ENGINEERING Working as part of our team, you'll provide critical perspective and expertise to our clients. Here's what your work day might look like: : Design and deliver a containerized strategy for application delivery, collaborate to solve problems that arise from cutting-edge aspects of containerization, write the code that makes it go while teaching others how to use and maintain : Introduce and train teams on agile software development and product management : Build a continuous integration pipeline and automated testing through the implementation and integration of various tools : Mentor other developers through pair programming and training : Participate in iterative design and prototyping for longer-term release cycles : Troubleshoot and problem solve across the application stack and cloud environment : Continually review closed- and open-source offerings for relevance to maintain competitive edge DO YOU HAVE WHAT IT TAKES? This is what we look for in your background: : Significant experience in an agile software development environment and methodologies : 8+ years programming experience languages such as: Java, Node, Go, Python, etc. : Proficiency implementing and using continuous integration/release tools (e.g., Jenkins, Maven), and public cloud platforms like AWS, Microsoft Azure or Google Compute : Familiar and comfortable using configuration management tools (e.g., Puppet, Chef, Ansible, CFEngine) and orchestration tools (e.g., Kubernetes, Mesos, Fleet, Terraform, CloudFormation) : Open-source community experience/involvement : Strong desire to help clients build high-performing software development teams

Z/OS System Programmer

Z/OS Mainframe System Programmer / Experience with CA Products a Plus

Sr. Technical Recruiter

ISSG, Inc. (Information Systems Services Group) is a leader in the procurement of qualified talent across an array of industries. We specialize in direct placement, staff augmentation, and right-to-hire staffing solutions. We are seeking an individual with a desire to be a Technical Recruiter in the St. Louis market. Must be able to successfully identify, qualify and build relationships with a wide range of technical professionals. This person will join an existing, experienced team in Chesterfield MO. Excellent opportunity to learn, grow and build a profitable book of business. Duties will include: - Finding and screening candidates - Matching candidates with the appropriate job requirements - Being able to communicate our strengths and competitive advantages -Conducting reference checks and skills assessments -Negotiating pay rates -Preparing and formatting resumes -Interviewing potential candidates -Interfacing directly with client managers both on the phone and in person -Assisting in the retention of current consultants -Updating computer Applicant Tracking System regarding candidate information Required Skills: - Strong desire to be a star performer and make lots of $$$$$$$ - Sales aptitude - Strong work ethic and *ownership* of your work - Ability to work effectively with other team members inside the organization - Excellent time management and prioritization skills - Ability to multi-task - Strong relationship building skills - Strong computer skills About ISSG, Inc. - Information Systems Services Group: Information Systems Services Group, Inc. (ISSG) is a privately owned professional services organization founded in 1991. ISSG was formed with the express mission of providing leading edge Information Technology solutions. We strive to provide highly skilled candidates to our clients available on a consulting basis for either long or short-term projects, as well as right-to-hire and permanent resources. Information Systems Services Group, Inc. has built its business based on a philosophy of integrity, professionalism, responsiveness, and expertise. Benefits: Health Insurance, Life Insurance, Dental Insurance, Disability Insurance, Paid Vacation, 401(k), Vision Insurance

ISSG Home | Job Seekers | Job Openings | All Jobs | Send Resume | For Employees | For Employers
Forms/Screening | Send Referrals | About St. Louis | Contact Us | Check Employee Mail
Website by Widget