RACF Systems Programmer/Admin

Consultant will provide Services to augment Customer's internal staff as set forth below: : Provide assistance and backup to Administrators if required : Intended objectives include: ? ? Verify RACF is optimally configured ? Bring administrative techniques up to Best Practices standards ? Facilitate the successful Administration turnover and ongoing performance Mainframe Security Responsibilities may Include General Security Administration (Rules, Access, IDs, etc.) : Administer security for RACF Dataset Access and Resource rules : Maintain Source group restrictions for RACF non-user Logon IDs : Create Login ids for non-user accounts : Support Employee Transfer, Termination, Retirement etc. processing : Support RACF non-use processing (expire for non-use) : Create new RACF GRPCODEs for Job Roles/Separation of Duties : Create signed certificates and add key ring in RACFn DB2 Security Administration : Administer security access rules for DB2 databases and tables : Administer DB2 Secondary Authids in RACF profiles (exit coding) : DB2 Discrepancy Reporting : Support for RACF/DB2 security abends in production jobs Reporting : Provide SOX Audit Reports : Create SQL for Security-Related Reports : Review RACF daily & periodic reports : Run problem-resolution reports Application Support and Extended Responsibilities : System Software Upgrades testing : Disaster Recovery testing : Secure File Transfer : General Translation Facility (GTF) Security Administration : Maintain business owner documentation : TPX User maintenance : Maintain Security-Related Clists : PCI Support : Applications Project Consultation and Support

Business Analyst

Looking for a Junior to Mid-level Business Analyst to join the Web Team. This team is an Agile team that specializes in Web Frontend Development as well as some Mobile App development. The team maintains our public facing website, Mobile App, as well as several other web applications. Job Summary: The Business Analyst (BA) will develop and document business and functional requirements as part of a software development team. The BA needs to understand business practices and will represent the interests of the business stakeholders to the team. The individual will be working with a team that is responsible for supporting a complex environment of interconnected systems and making changes and enhancements as new requests come in. The BA will work closely with product owner(s), systems architect, stakeholders, and development team to transform business needs into user stories and other requirements documents. The BA role requires excellent communication skills with experience conducting meetings and making presentations. Essential Duties and Responsibilities: : Manage relationships and communicates with the business owners, business stakeholders, software developers, and a wide range of project contributors. : Understand the working of different systems and the information that is exchanged across systems. Act as subject-matter expert for the development team. : Document business and non-functional requirements through a variety of techniques including user stories, use cases, story maps, data modeling, process flow modeling, screen mockups, report mockups etc. Document business rules. : Facilitate requirements gathering meetings including kickoffs, story mapping sessions, software reviews and demos. : Assist developers / product owners / senior management in estimating, managing, and prioritizing product backlog. : Assist the product owner(s) in understanding the true need within a request. : Help ensure common understanding within the team on business needs and goals and ensure the team's solutions address the core business needs. : Lead or assist with acceptance testing. : Conduct QA testing to ensure product meets requirements. : Participate in change management activities including troubleshooting, investigation, & documentation. : Assist Scrum Master and manager with communication to stakeholders and management. Act as Scrum Master when needed, organizing daily standup and retrospectives. : Assist with documenting production issues and defects. Education and/or Experience: This position requires a bachelor's degree from a four-year college/university with 2+ years of experience as an IT business analyst. Experience working as a BA in an agile environment is preferred. Software/Computer Skills: : Agile Tools such as JIRA, Rally or Mingle (JIRA preferred), MS Excel, MS Word, MS SharePoint, Visio, PowerPoint. : Past experience at eliciting and capturing requirements using various techniques, including but not limited to, user stories, use cases, story maps, data modeling, process flow modeling, screen mockups, report mockups. : Prior experience with website development teams strongly preferred. : Prior experience with mobile applications, financial transaction processing, and/or accounting systems a plus. : Some experience with UML or BPMN modeling is a plus. Other Skills and Abilities: : Excellent communication skills including listening, verbal, written, and presentation skills. : Ability to demonstrate critical thinking skills while eliciting requirements to understand the real need for the request. : Self-starter and team player. : Organizational, planning, and multi-tasking skills. : Demonstrated ethics and values to foster high team trust.

Zena Specialist

Job description: Skills- Mainframe Zeke Zena Good knowledge of job scheduling tool Zeke : Good knowledge of job scheduling tool Zena : Good knowledge on general concepts of job scheduling : Fixing of job failures and debugging skills of job failures : Action ad hoc request on active job scheduling environment : Know how to use Scheduling objects in ASG-ZEKE and ZENA like: Task, Process, Resources, Calendars, Triggers, Sub-Process, Events, Actions etc : Troubleshooting Agents, Communication issues : ASG-ZEKE/ZENA agent's installations in Windows and Unix environments : Generate Reports in usual formats and delivery : Year End Calendar creations/Modifications in ASG-ZENA : Generate Audit Data reports and perform checks : Creating new Schedule JOBS and their standards Including Pre/Post dependencies and triggers : Code Promotion Process Tools used for Code promotion : Event Monitoring and actions on delayed jobs notifications : Clock change implications/actions Different action to be performed by batch team on the occasion of Clock change activity : One-time schedule change activities/ Adhoc requests : Configure the scheduling tool to automatically validate the successful completion of each job in accordance with Client's specifications : Daily checklist to be followed for job Parameters / System variables values and any defined procedures : Handle L1 support for Job abends, notifications from Zeke : Handling outages and DR scenarios : Build Procedure documentation for Zeke and Zena operational, troubleshooting ,scheduling & promotion process : Adhere to Weekly, Monthly reports schedule and support during monthly quarterly activities : Weekly activities like IPL and other JCL changes : Work on Non batch activities(Db scripts execution, password reset, Image snapshot, filecopy ,VM restart etc) : Support for batch scheduling during certain shift : Job promotion from Dev to test and Test to Production. : Working knowledge of Operating Systems: Windows, Unix, OpenSystems.

Ticket Coordinator

Job Purpose/Overview The Service Desk coordinator will sit on the IT side and perform the activities associated with the management of dedicated ticket queues to include prioritization of work and assignment to technical resources for resolution of end user concerns while ensuring service levels and objectives are met This role is also responsible for calculating Service Level metrics and building templated reports. This role will work very closely with the global Service Desk, local/regional technical resources, business units, and end users to ensure proper intake and timely resolution to meet determined SLAs and ensuring system availability for all critical business processes meets/exceeds standards. Key Responsibilities 1. Monitoring dedicated queues and assign tickets to appropriate resources for troubleshooting and ticket resolution. 2. Monitoring dedicated queues to ensure SLAs are maintained. 3. Assigning the tickets which are out of scope to Service Desk/Other Teams. 4. Ensuring associated tickets are related to the parent ticket and proper follow-up is performed once incident is resolved Ensuring proper assignment of tickets as well as facilitation of resource allocation based on work load. 5. Collection and computation of metrics associated with SLAs and validate reports that are presented to stakeholders at the end of each period 6. Ability to identify process improvements and enhancements to improve ways of working. QUALIFICATIONS 1. Required : Three (3) years' experience in customer service, help desk, or network operations center environment. Minimum of one (1) year supporting a large Enterprise environment. Minimum of one (1) year experience managing a customer-facing service organization providing support across multiple locations : Experience working with customer technology and support requirements. : Experience working with SLAs : Strong time management and communication skills : Ability to adapt and prioritize work independently in a dynamic environment : Strong interpersonal and presentation skills : Experience with desktop environment, local area networks, telephony, voice, land mobile radio, and/or video desired : Experience with ITSM tools such as Remedy, Service Now, Service Manager, or equivalent required : Experience working in a customer service role desired 2. Highly Desirable : Working knowledge of Supply Chain activities : Experience working with Jira : Experience working in the pet food and/or health industry : Experience working on the IT side or closely with IT service desks in addition to business experience : ITSM Certifications : Proficient with the entire Microsoft Office Suite

Business Analyst

Job Purpose/Overview Business Analyst for the US Digital Marketing group in the development process of eCommerce and Digital Platforms. This role will work very closely with the Global Digital team and the Digital Capabilities team to document the functional and technical requirements, feature requests, and other usability improvements for our brand websites. Key Responsibilities 1. Actively engaged member of the Digital Marketing team 2. Obtain technical/functional requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis & documentation. 3. Push creative thinking beyond the boundaries of existing industry practices and client mindsets by asking thought provoking and clarifying questions and ensuring best practice thinking. 4. Evaluate and reconcile information gathered from multiple sources; distinguish user requests from true underlying needs. 5. Complete high-quality specifications and other forms of documentation to capture website requirements and continuously improve usability. 6. Participate and lead work streams within multiple internal and external projects. 7. Provide expertise and guidance to QA resources by thoroughly understanding capabilities. 8. Collaborate with PM, developers and subject matter experts to establish the digital vision; analyze tradeoffs between usability and performance needs. 9. Comfortable with writing and reading HTML along with the ability to read and interpret CSS, and java script 10. Ability to create source/target mapping of current and future state system integrations 11. Ability to thoroughly understand existing CMS administrative environments and features. 12. Ability to introduce an SEO centric approach and methodology to projects. QUALIFICATIONS, EDUCATION, and EXPERIENCE : Bachelor's degree in Digital Marketing, Computer Science, Computer Information Systems, or related field : Proved 3+ years of Business Analyst work. : Experience working in projects leading CMS integration, administration, and user experience. Enterprise level CMS experience (Sitecore experience preferred) : Working knowledge of life-cycle software/application development : Familiar with data source to target mapping 3 years of experience in eCommerce or web applications projects : Experience working in the pet food and/or health industry : Experience creating flowcharts, entity relationship and business diagrams using Microsoft Visio : High volume, high availability, system design and analysis experience preferred : Product management and life cycle experience preferred : Experience building requirements to support systems integration (EDI, XML, Flat file, service-based integration, SOAP, REST, ESB) : Service provider and/or solutions consulting experience desired : Experience logging defects/tickets in a ticketing system such as JIRA

ESP Expert

This project can be remote. This is a Health Check to look over the ESP environment with regards to scheduling jobs efficiently and making sure the ESP infrastructure and job scheduling is set up as efficiently as possible.

Network Security Engineer

Sr. Network Engineer Basic Function Senior Network Engineer works in the Technical Services group within the I.T (Information Technology) department. This position is responsible for working on the design and implementation of the data network and data security services across the corporate and remote networks. Works with other members of the I.T department to help monitor and maintain the network security posture of the company. Involved in both short term troubleshooting and repairs, while also working with the Manger of Data Network Services on longer term strategic infrastructure and network security goals. Job Duties Work with the Information Technology team and other stakeholders, to help provide security, stability, capability, and capacity within the network Understand network vulnerability scans and develop remediation steps Work with other members of the I.T team with the implementation of projects into service and support Understand the data structure and relationships between corporate office locations, hotels, and DR Data Center Configuration of Network Layer 2/3 devices (Access Points, Switches, and Firewall) on all networks in a multi-vendor environment Design and maintain firewall rulesets, following the principle of least privilege Configure and troubleshoot Fortinet equipment including Fortigate (Firewall) and Fortiweb (WAF) Assist in design, configuration and support of hotel WIFI systems Undertake and lead 'Root Cause Analysis' investigations into network faults and performance issues Work with third party service providers for circuit upgrades, activations and troubleshooting Monitor LAN/WAN for service availability and utilization Provide 2nd line support to the I.T helpdesk for network related issues and outages Respond to incidents and work orders raised on the internal ticketing system Maintenance of networking equipment and firmware/software patching Produce and maintain network documentation Ensure compliance with IT standards, policies, and procedures, including PCI Perform other duties and special assignments as required or directed Act in the best interest in any and all business situations General Knowledge, Skill and Ability 5+ years' experience in the configuration, operation and support of an enterprise networking environment Thorough understanding of multi-vendor networks with clear and concise reporting skills. Fortinet ecosystem experience, primarily Fortigate Firewall Technical experience and recent exposure to be able to configure and troubleshoot OSPF and BGP Routing VPN Protocols (including the use of VTI IPSEC tunneling) Wireshark and packet capture Knowledge of WLAN design, layout, and heat map / site survey Deep technical capacity to map & troubleshoot network traffic between multiple remote location and cloud applications Strong analytical and problem solving skills. Desire and ability to learn technologies that are unfamiliar but used by the company. Attention to detail and excellent observational skills Ability to communicate with other technical team members at a conceptual level without a detailed understanding of the specific technical area under discussion. Ability to communicate with non-technical team members about technical issues in a manner which promotes understanding while still providing useful information. Ability to work well with coworkers, clients, and vendors. Ability to work independently and also in a team environment as needed. Effective oral and written communications skills. Ability to effectively prioritize and complete tasks Self-motivated to keep working until a problem is solved or a challenge is completed Mental and Physical Requirements Requires knowledge, skill and mental development equivalent to completion of a four-year college degree in Information Systems, Engineering, or Mathematics. Ability to walk and stand for short periods of time. Ability to sit at a computer for extended periods. Ability to lift 20 to 30 pounds, typical of many office positions. Ability to travel (via car or airplane) as needed, estimated at 10%. Working Environment Reports to the Manager of Data Network Services Works with and mentor's other team member within the Data Network Services team Works with the Manager of Technical Security Services to ensure that company data security policies are effectively implemented. Works with Manager of Server and Storage Services to ensure that the server and storage infrastructure is supported effectively from the network perspective Works with the Electronics department for cabling requirements, including new construction Wifi needs and existing cabling

Project Manager

Position Overview Leads and directs multiple global, divisional or departmental IT Solutions projects through the project lifecycle. Drives business requirements, technical specifications and non-functional requirements of reporting and analytical environments. Develops project management work products, ensures that projects meet customer requirements and corporate strategies. Manages projects within the constraints of time, cost, scope and quality. Responsibilities :Manages large and/or complex projects through the project lifecycle, including developing charters, plans, schedules, and budgets; driving requirements, allocating resources; monitoring performance against schedule, budget, and quality targets; managing changes, issues and risks; and providing regular communication to all stakeholder groups. :Establishes and maintains effective communication with other project managers, cross-functional project teams, and internal/ external customers in order to identify key plan tasks and due dates. :Provides guidance in the application toolset required to code, test and troubleshoot applications for new development and on-going support, and direct the activities of all technical resources on the project. :Ensures business partners' expectations are met, gain understanding when desired outcomes are not feasible and provide alternative solutions to meet objective(s). :Conducts feasibility studies and perform cost/benefit analysis for IT projects. :Establishes and maintains best practices and consistent project management policies and guidelines in line with IT project management methodologies. :Maintain regular and predictable attendance and perform other duties as assigned. Requirements :Advanced project management skills with an understanding of Agile/Scrum methodology. Demonstrates ability to evaluate project objectives and scope for feasibility, understanding, scheduling, and ensure projects meet budget and plan criteria. Proficient in application development methodologies with ability to disseminate to a team. :Highly advanced level of people management skills, demonstrating the ability to lead, mentor, and develop associates; including the ability to delegate key areas of responsibility :Advanced oral and written communication skills, demonstrating ability to convey business terminology. :Ability to effectively engage a wide range of audiences, senior executives to individual contributors :Ability to quickly adapt to ambiguity and/or new methods, work under tight deadlines and stressful conditions :Advanced level of investigative, analytical and problem solving skills :Ability to work well within a team environment, participate in department/team projects and balance detail with departmental objectives. Ability to resolve conflict and foster teamwork :Advanced ability to manage multiple projects and/or teams simultaneously :Advanced ability to liaise with individuals across a wide variety of operational, functional and technical disciplines :Advanced ability to translate business needs and problems into viable/accepted solutions :Advanced level of skills in customer relationship management and change management :Advanced persuasion and negotiating skills when working with internal/external customers :MS Project Server , MS Project , MS Office Suite (Word, Excel, PowerPoint, Visio, Publisher) :Preferred: :Master's degree in Business Administration or Business Management or related discipline. :PMP, ITIL, ScrumMaster Certification :Insurance / Financial industry knowledge. LOMA certification. :Bachelor's degree or equivalent experience and broad general business knowledge.

Software Architect

Job Description: The Software Architect will be an important and influential member of the IT Development Team. The person will need superior expertise gained from extensive experience and industry research of best practices within application design, coding, database and architecture. Position will contribute to a team project predominately focusing on architecture, and development. You will work with a team typically in an Agile methodology completing various development and coding initiatives. Job Responsibilities: : Designing software solutions to meet client's various business and technical needs. : Mentoring and guiding a team of developers, testers and analysts throughout the entire project lifecycle. : Analyzing application specifications and technology approaches to ensure business requirements are met and are scalable for future product releases. : Investigating future oriented products and taking ownership of driving resolution and making proposals that may include reusable components. : Working with business analysts and management to recommend future application solutions. : Producing Architectural Specifications and detailed design specifications for large-scale and complex projects to reinforce our technical product and architectural standards. : Collaborating with business analysts to diagnose and resolve complex defects identified. Job Requirements: : 10+ years IT experience, with at least 8 years of application development experience : At least 5 years of development experience in .NET (especially C# and ASP.NET). : Good understanding of Object-Oriented design principles : Extensive experience with WCF, developing web services in the .NET environment, service oriented architecture, and multi-tier software design and development. : Past experience with responsive design and designing applications for mobile devices required. : Experience with HTML5, CSS, AJAX, JavaScript libraries and client side frameworks. : Experience with SPA frameworks such as Angular or Aurelia. : Extensive experience doing data modeling, writing SQL queries, and working with databases (SQL Server, DB2 etc) required. : Experience working as an architect and delivering successful projects in an agile environment is required. : Thorough understanding of SDLC processes and methodologies, and involvement in the complete product development life cycle. : Bachelor's degree in computer science, math, science or engineering required. : Excellent communication skills and demonstrated ability to coach more junior staff members. Preferences: : Experience with developing SOA and/or Microservices. : Experience with CI/CD and test automation. : Knowledge of secure coding standards. : B2B and B2C ecommerce experience. : Experience interfacing with corporate ERP systems for order entry or inventory management. : PHP or dynamic programming language experience : Experience working in retail or consumer products industry

Project Manager

Position Overview Leads and directs multiple global, divisional or departmental IT Solutions projects through the project lifecycle. Drives business requirements, technical specifications and non-functional requirements of reporting and analytical environments. Develops project management work products, ensures that projects meet customer requirements and corporate strategies. Manages projects within the constraints of time, cost, scope and quality. Responsibilities :Manages large and/or complex projects through the project lifecycle, including developing charters, plans, schedules, and budgets; driving requirements, allocating resources; monitoring performance against schedule, budget, and quality targets; managing changes, issues and risks; and providing regular communication to all stakeholder groups. :Establishes and maintains effective communication with other project managers, cross-functional project teams, and internal/ external customers in order to identify key plan tasks and due dates. :Provides guidance in the application toolset required to code, test and troubleshoot applications for new development and on-going support, and direct the activities of all technical resources on the project. :Ensures business partners' expectations are met, gain understanding when desired outcomes are not feasible and provide alternative solutions to meet objective(s). :Conducts feasibility studies and perform cost/benefit analysis for IT projects. :Establishes and maintains best practices and consistent project management policies and guidelines in line with IT project management methodologies. :Maintain regular and predictable attendance and perform other duties as assigned. Requirements :Advanced project management skills with an understanding of Agile/Scrum methodology. Demonstrates ability to evaluate project objectives and scope for feasibility, understanding, scheduling, and ensure projects meet budget and plan criteria. Proficient in application development methodologies with ability to disseminate to a team. :Highly advanced level of people management skills, demonstrating the ability to lead, mentor, and develop associates; including the ability to delegate key areas of responsibility :Advanced oral and written communication skills, demonstrating ability to convey business terminology. :Ability to effectively engage a wide range of audiences, senior executives to individual contributors :Ability to quickly adapt to ambiguity and/or new methods, work under tight deadlines and stressful conditions :Advanced level of investigative, analytical and problem solving skills :Ability to work well within a team environment, participate in department/team projects and balance detail with departmental objectives. Ability to resolve conflict and foster teamwork :Advanced ability to manage multiple projects and/or teams simultaneously :Advanced ability to liaise with individuals across a wide variety of operational, functional and technical disciplines :Advanced ability to translate business needs and problems into viable/accepted solutions :Advanced level of skills in customer relationship management and change management :Advanced persuasion and negotiating skills when working with internal/external customers :MS Project Server , MS Project , MS Office Suite (Word, Excel, PowerPoint, Visio, Publisher) :Preferred: :Master's degree in Business Administration or Business Management or related discipline. :PMP, ITIL, ScrumMaster Certification :Insurance / Financial industry knowledge. LOMA certification. :Bachelor's degree or equivalent experience and broad general business knowledge.

Technical Writer

GENERAL PURPOSE OF THE JOB: The Technical Writer is responsible for producing high-quality documentation that contributes to the success of technology deployments and post-implementation support. The Technical Writers will work collaboratively with multiple departments-including developers, quality assurance engineers, product owners, and project managers-to learn and document new products and services as they are released to our customer base. ESSENTIAL DUTIES AND RESPONSIBILITIES : Work with internal teams to obtain an in-depth understanding of product and documentation requirements. : Analyze existing and potential content, focusing on reuse and single-sourcing opportunities. : Research and document existing technologies, establishing and standardizing procedures and best practices where none exist. : Create and maintain content for SharePoint library. : Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience. : Write easy-to-understand configuration checklists, trouble-shooting guides, technology overviews, and end-user instructions following established formats. EDUCATION AND/OR EXPERIENCE: Bachelor's degree (B.A.) from four-year college or university; or 4-5 years related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports, business correspondence, and procedure manuals that conform to prescribed style and format. Ability to effectively present information and respond to questions from groups of managers, customers, and technical staff. Ability to effectively interview subject-matter experts, developers, and product owners to gather application specifications, capabilities, and work-flow information. MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra. REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. REQUIREMENTS : Proven working experience in technical writing or software documentation : Ability to deliver high quality documentation with close attention to detail : Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures : Ability to engage in self-directed, hands-on learning of financial software applications : Excellent written skills in English : Demonstrated proficiency with Microsoft Word, Excel, PowerPoint, and Visio : Familiarity with Adobe RoboHelp 2015/2017, Confluence, SharePoint : Basic familiarity with Agile methodology : College-level writing experience : Experience working with documentation management systems : Ability to work with complex subject matter under limited supervision : Ability to work effectively with all levels of personnel as part of a team : Ability to manage multiple projects in a fast-paced environment while adhering to strict deadlines and producing quality work

Systems Administrator

Support rapidly growing infrastructure of Windows desktops and server environments. RESPONSIBILITIES: Responding to IT related trouble tickets reported in ticketing system and service requests regarding hardware and software installation, configuration, troubleshooting and deployment of new technology releases. Responding to user queries, answering questions and resolving hardware and software problems. Responding to server resources monitoring alerts using SolarWinds and Pager Duty. Maintenance and administration of Windows 2008/2012/2016 server infrastructure, software inventories and documentation. Maintenance and administration of Active Directory Domain Services. Maintenance and administration of Exchange 2010 client and server. Administration of Office 365 and Azure AD. Maintenance and administration of DNS, IIS, FTP and other network services. Management of Microsoft Security Patch/Hot Fix installation. Complete miscellaneous duties as assigned by manager. COMPETENCIES: Knowledge of an Active Directory structure including Schemas, Trusts, Replication, DNS and Group Policy. Knowledge of Microsoft Windows Server and Client Operating systems including Windows Embedded. Knowledge of Microsoft Exchange 2010/2013/2016 and Office 365. VMWare ESXi, Microsoft Hyper-V, Citrix.

Business Analyst

We are looking for a mid-level IT Business Analyst develop and document business and functional requirements as part of a software development team. The Business Analyst needs to understand business practices and will represent the interests of the business stakeholders to the team. The individual will be working with a team that is responsible for supporting a complex environment of interconnected systems and making changes and enhancements as new requests come in. The Business Analyst will work closely with product owner(s), systems architect, stakeholders, and development team to transform business needs into user stories and other requirements documents. The Business Analyst role requires excellent communication skills with experience conducting meetings and making presentations. Essential Duties and Responsibilities: : Manage relationships and communicates with the business owners, business stakeholders, software developers, and a wide range of project contributors. : Understand the working of different systems and the information that is exchanged across systems. Act as subject-matter expert for the development team. : Document business and non-functional requirements through a variety of techniques including user stories, use cases, story maps, data modeling, process flow modeling, screen mockups, report mockups etc. Document business rules. : Facilitate requirements gathering meetings including kickoffs, story mapping sessions, software reviews and demos. : Assist developers / product owners / senior management in estimating, managing, and prioritizing product backlog. : Assist the product owner(s) in understanding the true need within a request. : Help ensure common understanding within the team on business needs and goals and ensure the team's solutions address the core business needs. : Assist with acceptance testing. : Participate in change management activities including Q&A testing, troubleshooting, and investigation. : Assist Scrum Master and manager with communication to stakeholders and management. Act as Scrum Master when needed, organizing daily standup and retrospectives. : Assist with documenting production issues and defects. Education and/or Experience: This position requires a bachelor's degree from a four-year college/university with 4 years of experience as an IT business analyst, with a minimum of 1 years' experience working in a complex multi-system environment. A minimum of 1 year experience working as a BA in an agile environment is required. Software/Computer Skills: : Agile Tools such as JIRA, Rally or Mingle (JIRA preferred), MS Excel, MS Word, MS SharePoint, Visio, PowerPoint. : Past experience at eliciting and capturing requirements using various techniques, including but not limited to, user stories, use cases, story maps, data flow modeling, process flow modeling, screen mockups, report mockups. : Prior experience with website development teams required. : Prior experience with accounting software, order processing or inventory management is a plus. : Some experience working as a Scrum Master or agile coach strongly preferred; Scrum Master Certification strongly preferred. Other Skills and Abilities: : Excellent communication skills including listening, verbal, written, and presentation skills. : Ability to demonstrate critical thinking skills while eliciting requirements to understand the real need for the request. : Self-starter and team player. : Organizational, planning, and multi-tasking skills. : Demonstrated ethics and values to foster high team trust.

Sr. Business Analyst

Key responsibilities include: : Be the point of contact for both internal and external clients' data needs: o Manage communications with stakeholders, and; o Collaborate with stakeholders in defining priorities, scope and approaches for analytics deliverables. : Develop a deep understanding of all areas of business, and provide proactive analytical insights into those areas, driving data-driven innovation. : Help establish a strategic vision for analytics offerings, both in terms of tools and technology, and in terms of techniques, process and engagement. : Integrate into a culture of high quality output and exceptional customer service: o Effectively communicate with stakeholders (both internal and external) at all levels, and; o Ensure that work gets done well and on time, respond effectively to unexpected obstacles and reallocate resources as necessary. Requirements : 5+ years of database design or database administration. : At least 2 years of analytics and BI experience. : Expert SQL skills. : Experience with a variety of Microsoft Reporting and BI tools (SSRS, Power BI, etc.) : Proven track record of using data to generate insight and drive business results and customer success. : Strong written and verbal communication skills. : Experience working in a fast-paced, constantly evolving environment. o A successful candidate must be comfortable embracing ambiguity and juggling a portfolio of complex and urgent projects. : Experience with pharmaceutical and/or healthcare industry a plus.

Junior Business Analyst

Business Analyst Job Summary: The Business Analyst (BA) will develop and document business and functional requirements as part of a software development team. The BA needs to understand business practices and will represent the interests of the business stakeholders to the team. The individual will be working with a team that is responsible for supporting a complex environment of interconnected systems and making changes and enhancements as new requests come in. The BA will work closely with product owner(s), systems architect, stakeholders, and development team to transform business needs into user stories and other requirements documents. The BA role requires excellent communication skills with experience conducting meetings and making presentations. Essential Duties and Responsibilities: : Manage relationships and communicates with the business owners, business stakeholders, software developers, and a wide range of project contributors. : Understand the working of different systems and the information that is exchanged across systems. Act as subject-matter expert for the development team. : Document business and non-functional requirements through a variety of techniques including user stories, use cases, story maps, data modeling, process flow modeling, screen mockups, report mockups etc. Document business rules. : Facilitate requirements gathering meetings including kickoffs, story mapping sessions, software reviews and demos. : Assist developers / product owners / senior management in estimating, managing, and prioritizing product backlog. : Assist the product owner(s) in understanding the true need within a request. : Help ensure common understanding within the team on business needs and goals and ensure the team's solutions address the core business needs. : Lead or assist with acceptance testing. : Participate in change management activities including Q&A testing, troubleshooting, & investigation. : Assist Scrum Master and manager with communication to stakeholders and management. Act as Scrum Master when needed, organizing daily standup and retrospectives. : Assist with documenting production issues and defects. Education and/or Experience: This position requires a bachelor's degree from a four-year college/university with 2+ years of experience as an IT business analyst. Experience working as a BA in an agile environment is preferred. Software/Computer Skills: : Agile Tools such as JIRA, Rally or Mingle (JIRA preferred), MS Excel, MS Word, MS SharePoint, Visio, PowerPoint. : Past experience at eliciting and capturing requirements using various techniques, including but not limited to, user stories, use cases, story maps, data modeling, process flow modeling, screen mockups, report mockups. : Prior experience with website development teams required. : Prior experience with mobile applications, financial transaction processing, and/or accounting systems a plus. : Prior experience working as a Scrum Master or agile coach preferred; Scrum Master Certification preferred. : Some experience with UML or BPMN modeling is a plus. Other Skills and Abilities: : Excellent communication skills including listening, verbal, written, and presentation skills. : Ability to demonstrate critical thinking skills while eliciting requirements to understand the real need for the request. : Self-starter and team player. : Organizational, planning, and multi-tasking skills. : Demonstrated ethics and values to foster high team trust.

IT Security Analyst

Performs penetration assessment services Serves as a subject matter expert in cybersecurity, threat intelligence, and specifically, penetration testing for systems and applications. This operative in security operations will lead efforts in performing vulnerability, penetration test, web application, and social engineering assessments. Responsibilities Assist with threat hunting, threat intelligence, and other indicators of threats (IOCs). Perform vulnerability, web application, social engineering, and penetration testing assessments. Utilize cybersecurity measures to include: Intrusion Prevention and Detection, Access Control and Authorization, Policy Enforcement, Application Security, Protocol Analysis, Firewall Management, Incident Response, Web filtering, Threat Protection, Vulnerability Assessment, Penetration Testing, Application Assessment, Assessment, Social Engineering, Physical Assessment, Source Intelligence, Threat Modeling, Patch Management. Research emerging threats, system vulnerabilities, hacker methodologies, and key indicators of eattacks and exploits. Research, analyze, interpret, evaluate, and integrate complex data from multiple intelligence sources. Identify and maintain proficiency in tools, techniques, countermeasures and trends in the areas of threat and vulnerabilities, data hiding, network security and encryptions. "Think like a hacker" and provide creative solutions aligned with strategic clinical and business workflow. Provide actionable intelligence for enterprise risk reduction. Ensure compliance with system and application security in accordance with defined service levels, security practices/guidelines, and relevant technology standards. Conduct monthly meetings, and engage IT and vendors with remediation guidance. Deliver monthly vulnerability metrics and goals that reduce threat and vulnerability exposure. Proactively research emerging threats, system vulnerabilities, hacker methodologies, and key indicators of attacks and exploits. Understand business expectations, success factors (e.g. KPIs) and performance characteristics for products and services (e.g. IT minimum security requirements maintaining system and applications). Minimum Requirements 5-10 years

SQL DBA

Key responsibilities include: : Be the point of contact for both internal and external clients' data needs: o Manage communications with stakeholders, and; o Collaborate with stakeholders in defining priorities, scope and approaches for analytics deliverables. : Develop a deep understanding of all areas of business, and provide proactive analytical insights into those areas, driving data-driven innovation. : Help establish a strategic vision for analytics offerings, both in terms of tools and technology, and in terms of techniques, process and engagement. : Integrate into a culture of high quality output and exceptional customer service: o Effectively communicate with stakeholders (both internal and external) at all levels, and; o Ensure that work gets done well and on time, respond effectively to unexpected obstacles and reallocate resources as necessary. Requirements : 5+ years of database design or database administration. : At least 2 years of analytics and BI experience. : Expert SQL skills. : Experience with a variety of Microsoft Reporting and BI tools (SSRS, Power BI, etc.) : Proven track record of using data to generate insight and drive business results and customer success. : Strong written and verbal communication skills. : Experience working in a fast-paced, constantly evolving environment. o A successful candidate must be comfortable embracing ambiguity and juggling a portfolio of complex and urgent projects. : Experience with pharmaceutical and/or healthcare industry a plus.

.Net Developer

The candidate will have the opportunity to utilize a wide range of new development technologies while performing full life-cycle development of new projects as well as upgrading existing projects for our clients. The individual must be willing to work in a highly collaborative environment in a team that is very agile and values team interactions and openness to receiving/providing feedback. Job Responsibilities : Develop Enhancements for the Online application. : Design technical solutions per project requirements. : Work with stakeholders & BA on defining project requirements. : Participate in application QA and deployment. : Participate in investigating and solving production issues. Requirements : Software Development - 8+ years' experience : .NET 4.5 or higher Development - 5+ years' experience : C# .NET - 3+ years' experience : Full Life Cycle Development experience : SQL Server Stored Procedures - 3+ years' experience : jQuery - 2+ years' experience : ASP .NET (with MVC) - 3+ years' experience : Web Services / WCF - 3+ years' experience : Web Services / WCF - 3+ years' experience : Automated Unit Testing using Microsoft Unit Test - 2+ years' experience : Agile software development - 3+ years' experience Preferences : Entity Framework experience a plus : Visual Studio experience a plus : TFS experience a plus : SSRS experience a plus Education / Other Experience: : BS in Computer Science/Mathematics/Statistics or related : Microsoft Developer Certification a plus : Accounting Systems Development experience

Project Manager

Position Overview Leads and directs multiple global, divisional or departmental IT Solutions projects through the project lifecycle. Drives business requirements, technical specifications and non-functional requirements of reporting and analytical environments. Develops project management work products, ensures that projects meet customer requirements and corporate strategies. Manages projects within the constraints of time, cost, scope and quality. Responsibilities :Manages large and/or complex projects through the project lifecycle, including developing charters, plans, schedules, and budgets; driving requirements, allocating resources; monitoring performance against schedule, budget, and quality targets; managing changes, issues and risks; and providing regular communication to all stakeholder groups. :Establishes and maintains effective communication with other project managers, cross-functional project teams, and internal/ external customers in order to identify key plan tasks and due dates. :Provides guidance in the application toolset required to code, test and troubleshoot applications for new development and on-going support, and direct the activities of all technical resources on the project. :Ensures business partners' expectations are met, gain understanding when desired outcomes are not feasible and provide alternative solutions to meet objective(s). :Conducts feasibility studies and perform cost/benefit analysis for IT projects. :Establishes and maintains best practices and consistent project management policies and guidelines in line with IT project management methodologies. :Maintain regular and predictable attendance and perform other duties as assigned. Requirements :Advanced project management skills with an understanding of Agile/Scrum methodology. Demonstrates ability to evaluate project objectives and scope for feasibility, understanding, scheduling, and ensure projects meet budget and plan criteria. Proficient in application development methodologies with ability to disseminate to a team. :Highly advanced level of people management skills, demonstrating the ability to lead, mentor, and develop associates; including the ability to delegate key areas of responsibility :Advanced oral and written communication skills, demonstrating ability to convey business terminology. :Ability to effectively engage a wide range of audiences, senior executives to individual contributors :Ability to quickly adapt to ambiguity and/or new methods, work under tight deadlines and stressful conditions :Advanced level of investigative, analytical and problem solving skills :Ability to work well within a team environment, participate in department/team projects and balance detail with departmental objectives. Ability to resolve conflict and foster teamwork :Advanced ability to manage multiple projects and/or teams simultaneously :Advanced ability to liaise with individuals across a wide variety of operational, functional and technical disciplines :Advanced ability to translate business needs and problems into viable/accepted solutions :Advanced level of skills in customer relationship management and change management :Advanced persuasion and negotiating skills when working with internal/external customers :MS Project Server , MS Project , MS Office Suite (Word, Excel, PowerPoint, Visio, Publisher) :Preferred: :Master's degree in Business Administration or Business Management or related discipline. :PMP, ITIL, ScrumMaster Certification :Insurance / Financial industry knowledge. LOMA certification. :Bachelor's degree or equivalent experience and broad general business knowledge.

Technical Recruiter

ISSG, Inc. (Information Systems Services Group) is a leader in the procurement of qualified talent across an array of industries. We specialize in direct placement, staff augmentation, and right-to-hire staffing solutions. We are seeking an individual with a desire to be a Technical Recruiter in the St. Louis market. Must be able to successfully identify, qualify and build relationships with a wide range of technical professionals. This person will join an existing team in Chesterfield MO. Excellent opportunity to learn, grow and build a profitable book of business. Duties will include: - Finding and screening candidates - Matching candidates with the appropriate job requirements - Being able to communicate our strengths and competitive advantages -Conducting reference checks and skills assessments -Negotiating pay rates -Preparing and formatting resumes -Interviewing potential candidates -Interfacing directly with client managers both on the phone and in person -Assisting in the retention of current consultants -Updating computer Applicant Tracking System regarding candidate information Required Skills: - Strong desire to be a star performer and make lots of $$$$$$$ - Sales aptitude - Strong work ethic and *ownership* of your work - Ability to work effectively with other team members inside the organization - Excellent time management and prioritization skills - Ability to multi-task - Strong relationship building skills - Strong computer skills About ISSG, Inc. - Information Systems Services Group: Information Systems Services Group, Inc. (ISSG) is a privately owned professional services organization founded in 1991. ISSG was formed with the express mission of providing leading edge Information Technology solutions. We strive to provide highly skilled candidates to our clients available on a consulting basis for either long or short-term projects, as well as right-to-hire and permanent resources. Information Systems Services Group, Inc. has built its business based on a philosophy of integrity, professionalism, responsiveness, and expertise. Benefits: Health Insurance, Life Insurance, Dental Insurance, Disability Insurance, Paid Vacation, 401(k), Vision Insurance

Sr. Technical Recruiter

ISSG, Inc. (Information Systems Services Group) is a leader in the procurement of qualified talent across an array of industries. We specialize in direct placement, staff augmentation, and right-to-hire staffing solutions. We are seeking an individual with a desire to be a Technical Recruiter in the St. Louis market. Must be able to successfully identify, qualify and build relationships with a wide range of technical professionals. This person will join an existing, experienced team in Chesterfield MO. Excellent opportunity to learn, grow and build a profitable book of business. Duties will include: - Finding and screening candidates - Matching candidates with the appropriate job requirements - Being able to communicate our strengths and competitive advantages -Conducting reference checks and skills assessments -Negotiating pay rates -Preparing and formatting resumes -Interviewing potential candidates -Interfacing directly with client managers both on the phone and in person -Assisting in the retention of current consultants -Updating computer Applicant Tracking System regarding candidate information Required Skills: - Strong desire to be a star performer and make lots of $$$$$$$ - Sales aptitude - Strong work ethic and *ownership* of your work - Ability to work effectively with other team members inside the organization - Excellent time management and prioritization skills - Ability to multi-task - Strong relationship building skills - Strong computer skills About ISSG, Inc. - Information Systems Services Group: Information Systems Services Group, Inc. (ISSG) is a privately owned professional services organization founded in 1991. ISSG was formed with the express mission of providing leading edge Information Technology solutions. We strive to provide highly skilled candidates to our clients available on a consulting basis for either long or short-term projects, as well as right-to-hire and permanent resources. Information Systems Services Group, Inc. has built its business based on a philosophy of integrity, professionalism, responsiveness, and expertise. Benefits: Health Insurance, Life Insurance, Dental Insurance, Disability Insurance, Paid Vacation, 401(k), Vision Insurance


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